Shipping PolicyMay 2, 2022 2022-05-06 9:45
Unlike many other web sites that have special rules and lots of conditions, Hijazindustry.com offers free shipping all over the world, on all orders, with no minimum order sizes or special exceptions. Just because shipping is free doesn’t mean it should take a long time. We understands that getting your items quickly is important to you, so we make every effort to process your order quickly.
All our regular orders are usually shipped within 10 business days. However, it can take up to 20 business days for your item to be shipped.
Once we ship the order and provide tracking number, it is the responsibility of the customer to follow up with the courier company. In case the order is put on hold by Courier Company due to any reason, or courier company attempts to deliver order when the customer is not at home, it is customer’s responsibility to contact Courier Company. We recommend you the follow up with courier once you are provided the tracking number. After multiple delivery failure attempts at the provided address, Courier Company might destroy the parcel and we will not be responsible in that case.
In case of purchase of multiple items, or multiple transactions from the same customers. We usually ship items in one parcel, however, we recommend you to follow up with courier once you are provided the tracking number. Once your order is dispatched we cannot reschedule the delivery on a different address, customer will have to contact respected courier company for further actions or a solution
Once the payment is received, the customer will be notified via email of order confirmation.